About Us
**Guaranteed Delivery**
What is the DroppingTech Guaranteed Delivery program?
We guarantee that you will receive your order or your money back. The DroppingTech Guaranteed Delivery program provides a simple process.
Do I have to pay extra for DroppingTech Guaranteed Delivery?
No. DroppingTech Guaranteed Delivery program is automatically included in the purchase of all items on DroppingTech.
**About Us**
DroppingTech started its operations at the beginning of 2025 with the goal of combining versatility and elegance in ultra-premium products. Initially focused on one segment, it now serves various types of customers with bags, accessories, travel accessories, backpacks, and other products. DroppingTech is a national company with several distribution centers worldwide. Our customer service for Belgium operates from Monday to Friday, 9:00 AM to 6:00 PM, Brussels time.
**WHAT WE DO**
We are a national store with inventory located outside of Belgium. In this format, shipments are made directly from our distribution centers to you. This choice is made to speed up and simplify the purchasing process.
**MISSION**
DroppingTech aims to offer you the latest trends in the world. Every detail of our products, each item in our catalog, is carefully selected, and we strive to bring you the best price, the highest quality products, and the most efficient delivery. We work every day to ensure your satisfaction. Our greatest achievement is your happiness when shopping with us. We promote an unparalleled shopping experience by combining high-quality products, effective deliveries, and personalized customer service.
**EXPERIENCE**
We are always attentive to all kinds of novelties, and we have a team with seven years of experience. Our daily focus is ensuring that you receive your purchase at home, on time, and satisfied with your choice to buy from us. Our team works in the digital environment and has always achieved excellent results. All this time working has helped us gain the necessary experience to serve a demanding and increasingly up-to-date audience. We have learned that our customer's satisfaction is the best result we can achieve. That's why, every day, we strive to bring you the best in prices, products, service, and, of course, style.
**CUSTOMER PROTECTION**
To ensure your complete safety in purchases made, we provide insurance on all purchases made at DroppingTech. The entire delivery process is protected so that you never lose out. Of course, if for any reason you receive your order and don't like it, you can always exchange or return it, ensuring that your satisfaction remains our top priority.
**CUSTOMER SERVICE**
When it comes to customer service, we have a team ready to assist all our customers, helping you in the clearest and fastest way possible. This is how we provide personalized service with greater speed to resolve any questions or issues that may arise. All to ensure that your experience with DroppingTech is personalized and exactly what you expect.